Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, contact customer service, or otherwise interact with our services. This may include:

• Personal information (name, email address, phone number, billing and shipping address)
• Payment information (credit card details, billing information)
• Order history and preferences
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support
• Sending transactional emails and order updates
• Improving our products and services
• Sending marketing communications (with your consent)
• Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how you use our site, personalize content, and display relevant advertisements. You can manage your cookie preferences through your browser settings.

4. Information Sharing

We may share your information with:

• Service providers who perform services on our behalf (payment processors, shipping companies)
• Business partners with your consent
• Legal authorities when required by law

We will never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Email: privacy@kudadaan.com